Management systems

On the path of its progress and development, MAPNA Boiler and Equipment Manufacturing and Engineering Company has continually kept taking into consideration using suitable management systems. In this direction, since 2006 it set out the systematic execution of management system with the establishment of the standard ISO 9001:2000 and in 2009 developed its management system by promoting this standard to ISO 9001:2008 and implementing the standards ISO 14001 and OHSAS18001. Meanwhile, in 2018 upgrading the forgoing standards to the new editions of ISO 9001:2015, ISO 27001:2013, ISO 45001:2018 took place and in 2020 the standard of Quality Management for Medical Devices compliant to ISO13485:2016 was put into action in the company. Likewise, to stick with the excellence path, the development of other management systems including the standards ISO 27001, ISO 17025, ISO 5001, Project Management Body of Knowledge (PMBOK), 5S, and Knowledge Management has been made over different years. It should be noted, SAP implementation projects, Business Intelligence, Technology Management, Risk Management, Integrated Change Management, etc. have been performed in different areas of our company and are being operated.

Organizational improvement
Business Process Management
HSE

Concurrently with the beginning of the excellence path, in 2010 , MAPNA Boiler company set in motion the education and establishment of organizational excellence self-assessment. And, over years since then, having been implementing various systematic approaches and projects it has played a deserving role in improving and deepening the approaches and acquiring valuable results. In this direction, since 2010 it began its excellence path by running excellence training programs and assigning an excellence manager and experienced its first presence in 2011 organizational excellence award by earning the certificate of commitment to excellence. It goes on with pursuing annual self-assessment processes, projects definition, and improvement practices leading to a notable impact on the company’s organizational excellence and the enhancement of approaches and associated results. Upon this basis, the strategic planning and organizational development unit in the company annually sets and revises its excellence path objectives according to a roadmap through which the determined goals have been attained in 2015 and 2018 by receiving the Iranian National Award Crystal and Silver Trophies, respectively, for Organizational Excellence and Performance.

Some systems established in these years for organizational excellence:

Execution of the phase 0, 1, and 2 of the project EPR-SAP
Establishment of Technology Management System
Establishment of Process Management System
Maturity Assessment of different Processes and Systems
Revision and Organization of Indices
Establishment of Project Management System (PMBOK)
Establishment of Corporate Social Responsibility and Strategic Relationship System (CSR)
Establishment of Information Security Management System (ISMS)
Establishment of Energy Management System (ISO 50001)
Establishment of Total Productive Maintenance System (TPM)
Establishment of Workplace Organization & Cleanliness System (5S)

Some projects and approaches implemented in recent years for organizational excellence:

Annual Creation and Revision of Macro Strategies and Task Strategies and their Implementation according to Balanced Scorecard (BSC) Approach
Creation of Management and Operational Dashboards using QlikView Software
Execution of Leader Development Approaches (360-Degree Assessment of Managers, Leadership Assessment)
Maturity Assessment of different Processes and Systems
Organizational Agility Assessment using Allied Consultants Europe (ACE) Model
Execution of Interactive Approaches for Vendors (including Classification, Sorting, Survey, and Promotion)
The Denison Organizational Culture Survey (DOCS) and Communicating Selected Ethical Codes across the Company
Registration of Lessons Learned in Executive Projects and their Incorporation in the Framework of Project Management System (PMBOK)
Establishment of Knowledge Management System
Establishment of Risk Management System
Establishment of Integrated Change Management System

Ceremony of 16th Annual Convention of National Organizational Excellence Award (2018)

In 2018, MAPNA Boiler with the support of its top manager and the participation of its all employees was present for the second time in a serious competition of the Iranian National [Organizational] Excellence Award (INEA) in the trophy tier to assess its approaches and results and compare them with best country business units. The outcome was unprecedented and MAPNA Boiler managed to win the award’s silver trophy in 2018, following the company’s 2015 acquisition of the crystal trophy, and take a place among those five Iranian fellow companies holding this national trophy until 2018.

In MAPNA Boiler and Equipment Manufacturing and Engineering Company, business processes are managed in order to implement strategies and support management systems, employees, clients, and partners inside and outside the organization, and toward achieving expected results as follows:

Elevation of Business Process Management Maturity

Accomplishment of Strategic Objectives using Key Processes Management

Creation and Implementation of Process-Based Management Approach

Effective Management of Business Process Lifecycle

Accordingly, MAPNA Boiler by means of:

Defining the Value Chain of the Organization and Classified Processes and Building Communication between them

Identifying Key Processes

Risk Management of Business Process Lifecycle

has set strategies suitable for its business processes for the purpose of:

Planning Processes

Simulating Process Models to Evaluate the Length of Time and Cost of Performing Processes

Implementing Processes

Controlling Processes

To stop wasting time and resources, this organization employs change and improvement management tools to meet its process objectives.

Following the organization’s ethical values and responsibility with respect to all beneficiaries, MAPNA Boiler and Equipment Manufacturing and Engineering Company has taken the approach of accident-free working and zero hazards and environmental impacts. For that reason, to smooth the path and as proof of movement within the framework, the company has embarked on the creation of numerous approaches including the following items:

Establishment and Acquisition of the Certificate for the Standard of Occupational Safety and Health (OSH) Management System (ISO 45001:2018)
Establishment and Acquisition of the Certificate for Environmental Management System (ISO 14001:2015)
Reduction of Occupational Accidents and Improvement of Operation Control System
Promotion of Employees’ Health Level
Environment Friendliness
Risk and Impact Management (Change Management)
Observation of all Beneficiaries Requirements

Top Manager’s Commitment in HSE

Given the sensitivity and importance of HSE issues and to ascertain the effectiveness of organization’s HSE status and acts, the company’s top manager conducts through the following ways:

HSE High Committee
Receiving Performance Report
HSE Culturalization

With regard to the importance of vision accomplishment, the company has taken steps toward the creation of strategic objectives in different layers. According to task strategy, HSE unit has arranged to set short-term and long-term targets and its own yearly improvement plans, and is defining, performing, and monitoring respective executive programs in order to achieve the objectives.

HSE Task Strategy

Considering organizational values and HSE issues’ importance in the company, HSE task strategy has been prepared and the associated plans and objectives have been written in consistence, in line with company’s strategic themes “Employees Retention Improvement”, interactive with MAPNA Corporate’s notified strategy outlines, and aligned with CSR task strategy map.

Risk and Impact Management

The company, with attention to the significance of employees’ protection, environment, and beneficiaries needs, takes measures for the identification and assessment of environmental impacts and occupational safety and health risks, following legal requirements and the standards ISO 45001 and ISO 14001 and using Hazard Control and Management System (HCMS).
Hazards and Effects Management Process (HEMP) is the heart of HSE management system consisting of four main steps: Identification, Assessment, Control, and Recovery. In this direction, all risks detected will be informed by different means to all production workshops, project, and headquarters staff for awareness and taking controlling actions.
The company’s risk assessment method in 2017 is carried out distinctively in agreement with MAPNA Group HSE announcement, using HCMS, and upon four axes of environment, human, equipment, and organization reputation.

Key Staff and Units

Realizing how important there is in HSE to identify key and instrumental staff and units and organization’s HSE performance enhancement, MAPNA Boiler puts into practice the generation of a structured and effective procedure aimed at identification of key employees and units and their upgrade through top companies benchmarking. The company pursue their progress, knowledge increase, and enablement programs in a codified way. Owing to the significance and investment in them, any changes and replacements of key staff or variations of key units’ current missions and processes are subject to HSE high committee’s investigation and confirmation.

Investment Integrity

HSE unit specifies the list of company’s critical facilities and equipment which involve unacceptable risks or can cause the occurrence of adverse safety, health, and environmental consequences across the company if left uncontrolled, regarding risk management process results. Through noticing standards related to these facilities and equipment and codifying standard and primary processes in the stages of design, purchase, application, operation, and maintenance, an assurance of compliance to their safety standards and instructions is provided.

Company’s Wastewater Treatment Unit Upgrade and Online Monitoring Plan

To make effective the Article 192 of Iran’s 5th. Five-Year Development Plan (FYDP), the company’s wastewater treatment unit is equipped with an online monitoring system in which all input and output data of the wastewater outward and toward the organization are instantly observable and the accuracy of its performance can be controlled. The unit’s outflow treated water is being used for the green space watering. For this use, the capacity of wastewater collecting and treating systems has therefore been increased.

Waste Management

In MAPNA Boiler and Equipment Manufacturing and Engineering Company, the comprehensive plan of waste management has been prepared and updated, in which all wastes have been identified and classified and are managed after separation at the source in compliance with the national waste management regulation and law. The company interacts for special wastes management with relevant organizations- like the region municipality’s waste management organization and department of environment.

Self-Rated Health Index

Allowing for the health level monitoring of the company’s employees, given the elimination of the metabolic health index, the voluntary Self-Rated Health (SRH) plan is selected from a few suggested indices in agreement with the Iranian Health Ministry’s notified general policies. The plan is currently under operation and FBS, CHOL, TG, and BMI are included as check and improvable indices of the plan in non-occupational dimension and the reduction of hearing and respiratory loss in occupational dimension.

Letters of Commendation

MAPNA Boiler and Equipment Manufacturing and Engineering Company has succeeded to receive letters of commendation because of the company’s activities in the area of safety, health, environment, and society from some regional organs and social organizations a number of which is mentioned as:

Letter of Commendation from Alborz Province’s Blood Transfusion Organization in 2018
Silver Trophy for the Title of Green Industrial Unit in 2016
Green Industry Certification from The Iranian Department of Environment in 2015
Title of Top Safety Company and Gold Trophy from The Iranian Ministry of Cooperatives, Labor, and Social Welfare in 2015
Letter of Commendation from Savojbolagh Health Network in 2019 (participation in the blood pressure measurement plan)